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6775 Financial Drive
Suite 300
Mississauga, Ontario
L5N 0A4
7990 Enterprise St
Burnaby, British Columbia
V5A 1V7
One Amgen Center Drive
Thousand Oaks, CA
91320-1799
+1 805-447-1000
For information related to customer accounts, ordering products, package tracking and returns.
Telephone: 1 (800) 563-9798
For product questions, to report an adverse event or safety-related issue, or to report a quality issue with a product or device.
Medical Information:
Telephone: 1 (866) 502-6436
Fax: 1 (866) 472-6436
medinfocanada@amgen.com
www.amgenmedinfo.ca
Alternatively, you can submit a Reportable Event to Amgen by utilizing Amgen’s Adverse Event/Product Complaint Reporting Portal at www.amgenaepcextreporting.com
Safety Line:
Telephone: 1 (866) 512-6436
Fax: 1 (888) 264-3655
safetycanada@amgen.com
Amgen’s patient assistance programs provide a variety of support services for patient prescribed Amgen medications as well as financial support for qualifying patients who are uninsured or underinsured with limited financial resources. To learn more about available programs please call the appropriate hotline number from the list below.
Enliven Services:
Ph: 1-877-936-2735 / Fax: 1-888-987-2201
wezlana@oneenliven.ca
8am-8pm, Monday-Friday
Enliven Services:
Ph: 1-877-9ENBREL (936-2735) / Fax: 1-888-987-2201
info@oneenliven.ca
8am-8pm, Monday-Friday
Enliven Services:
Ph: 1-877-936-2735 / Fax: 1-888-987-2201
amgevita@oneenliven.ca
8am-8pm, Monday-Friday
Aranesp®,Blincyto®,KANJINTI®, Kyprolis®,LUMAKRAS™,
Mvasi®, Neulasta®,
NEUPOGEN®, Nplate®,
Vectibix®, or XGEVA®
The VICTORY Program:
Ph: 1-888-706-4717 / Fax: 1-833-884-5608
victory@adjuvantz.com
8am-8pm, Monday-Friday
ProVital Program:
Ph: 1-877-776-1002 / Fax: 1-877-776-1022
provital@patientdirect.ca
8am-8pm, Monday-Friday
ProVital Program:
Ph: 1-877-776-1002 / Fax: 1-844-972-0320
evenity@supportprogram.com
8am-8pm, Monday-Friday
RepathaREADY:
Ph: 1-888-REPATHA (737-2842) / Fax: 1-844-737-2841
info@repathareadyprogram.ca
8am-8pm, Monday-Friday
Aranesp® or Sensipar®
The AIDe Program:
Ph: 1-866-479-6377 / Fax: 1-888-699-2748
health@adjuvantz.com
10am-6pm, Monday-Friday
EZ Start Program:
Ph: 1-844-EZ-START (397-8278) / Fax: 1-844-397-5635
8am-8pm, Monday-Friday